TAKE THE UTILITY SURVEY

Your Utility Service Experience

 

Who is your primary electricity provider?

 

Who is your primary natural gas provider (if applicable)?

 

Do you have a smart meter installed at your residence?

 

Over the past year, has your utility bill:

 

If your bill increased, can you estimate by how much (percentage or dollar amount)?

  
 

What is your average monthly utility bill (electricity + gas, if applicable)?

  
 

Affordability & Financial Impact

 

How much of your monthly income goes toward utility bills (estimated percentage)?

 

Have you ever had to make difficult budget choices (e.g. skipping groceries, medications, etc.) to pay your utility bills?

 

Do you receive any assistance paying your utility bills (e.g. HEAP, energy discount programs)?

 

Have you ever experienced a utility shutoff due to nonpayment?

 

Have you made any energy efficiency upgrades to your home (e.g., insulation, LED lighting, heat pumps, solar panels)?

 

Reliability & Service

 

What is the most frequent issue you face when dealing with your utility provider? Select all that apply.

 

Have you reported an issue to your utility provider in the past year? If so, was it resolved to your satisfaction?

 

Have you experienced frequent power outages in the past 12 months?

 

If yes, how long do outages typically last?

 

Policy & Oversight

 

Would you support policies that increase accountability and oversight of utility companies?

 

Would you support stronger regulations to limit utility rate increases?

 

Do you support investments in renewable energy as a way to reduce long-term energy costs?

 

Would you support the creation of a community-owned utility provider as an alternative to private companies?

 

Is there anything else you'd like Congressman Riley to know about your experience with utility costs or energy providers?

  
 

Thank you for sharing your feedback with our office.

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